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Original transaction ID not found

Posted on by Microsoft Employee

I am trying to process the Credit Card payment batch and I am getting error: Batch processing denied as original transaction ID not found. 

Getting the same issue when trying to post ship the order after the order has been transferred to invoice.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Original transaction ID not found

    Looks like data corruption.

    Delete the document and re-enter it. If you can't delete, try to void.

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