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Does Microsoft have any detailed training documents? I know they have that help section in crm and those quick videos.
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Sarita,
Refer this:
www.microsoft.com/.../ebooks-and-videos.aspx
Hope this helps.
Regards,
R.Rajkumar
"Please mark my answer as verified if you found it helpful"
If you have update 1 select the first tab or if you have 2015 select the 2015 tab.
www.microsoft.com/.../training-adoption-kit-for-microsoft-dynamics-crm.aspx
Hello,
If you are part of a Microsoft partner company you will get access to customer source where you get Dynamics crm training documentation, after from that there are may online documentation available that you can access, as suggested.
Just check for Dynamics CRM customer center
www.microsoft.com/.../crm-customer-center
Thanks
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