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Workflow Notification Email is in HTML

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Posted on by pearl_jo

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Dear all,

I am using Business Central 15 Cumulative Update 2.
When I receive workflow notification email, the format is incorrect.

The correct format is below.

Please help how to solve this issue.
Thank you.

Best Regards,
Johanna

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Community Member on at

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RE: Workflow Notification Email is in HTML

You could use a mail_script block to print some html to the notification from the workflow.

<mail_script>

template.print(html code here);

</mail_script>

Or script a separate mail script and reference it in the notification.
KC Lai 329 on at

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RE: Workflow Notification Email is in HTML

Hi Johanna,

We encountered the same issue on BC 15 CU2. May i know whether you have found the solution?

Thanks
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Mohana Yadav 60,226 Super User 2025 Season 1 on at

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RE: Workflow Notification Email is in HTML

It is MS bug if I remember correctly and they applied a fix in BC Online tenants so it should be available in next CU of OnPrem.