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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Dispatch board of serv...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Dispatch board of service management module - upper part is data not getting updated

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Posted on by PrafullM 5

Workers are displayed in board & Activities are also reflecting in lower part but not reflecting same in upper part. Is there any step to reflect lower part data in upper part.

pastedimage1675764412297v1.png

Activities are assigned to workers but still not reflecting in upper part. Also tried to drag activities but it is also not working.

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  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at

    Hi PrafullM,

    Please refer to the old thread below, which mentions the same problem as yours and has a solution in place.

    (+) D365 Service Management Dispatch board not displaying information - Dynamics 365 Supply Chain Management Forum Community Forum

  • PrafullM Profile Picture
    PrafullM 5 on at

    Hi Charlotte,

    Thanks for your response, but same calendar is already assigned to worker as well as Service management parameters.

    Activity type is also assigned in service orders & service management parameters. But still data is not getting reflected in dispatch dashboard.

    Is there any other step pending?

    pastedimage1675839029019v1.png

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