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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Shopify Order/Inventor...
Small and medium business | Business Central, N...
Suggested answer

Shopify Order/Inventory Synchronization Job Que - Duration

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Posted on by Lumin Jay 27

Hi,

Im facing an issue in new shopify connector to business central when order & inventory synchronization, Each manual synchronization creates respective job ques but it takes time to update the order from Shopify to BC or Items from BC to Shopify, currently its not synchronizing at all. i have checked the both app and shop configuration and im unable to find what issue might be causing this  

Appreciate your support 

Thanks 

Lumin

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Shopify Order/Inventory Synchronization Job Que - Duration

    Thank you for sharing as this will help others.

  • Suggested answer
    Lumin Jay Profile Picture
    Lumin Jay 27 on at
    RE: Shopify Order/Inventory Synchronization Job Que - Duration

    Hi Community,

    Was able to get in touch with the tech team on the issues raised on the Job que related to Shopify Sync's , This issue was something which had to do with the design of the inventory sync and currently they have identified the issue and planning to do the necessary updates in upcoming releases. It does not occur for each and every setup but there's chance where these synchronous will increase the rate limits in shopify and it will tend to slow the process it was suggested to run the sync with time gaps to avoid for now 

    Thank You 

    Lumin 

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Shopify Order/Inventory Synchronization Job Que - Duration

    Hello,

    If you are not getting further responses from the community, please consider to raise a ticket to Microsoft via your partner or CSP.

    Thank you.

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