web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "Read Receipt&quo...
Small and medium business | Business Central, N...
Suggested Answer

"Read Receipt" for Business Central?

(0) ShareShare
ReportReport
Posted on by john.ellis 3,518

Hi:

For many years, it has been possible to configure Outlook to send you a read receipt to acknowledge that the person that you sent an e-mail to has opened that e-mail.

Can this same functionality be in place in Business Central, so that a Business Central user knows that a customer has opened an e-mail containing an invoice sent from Business Central?

I realize that you can accommodate this feature in Outlook's Contact Insights.  I'm just wondering if this is, also, available directly in Business Central.

Thanks!

John

I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,788 Moderator on at

    Hi,

    Not tried it before, may be you can achieve it by Power flow but not sure. You have to dig out more.

    Thanks.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,421 Super User 2026 Season 1 on at

    Hi, As far as I know there is no such feature in the standard.

    Maybe Graph API can do it, you can look into it.

    More details:

    https://docs.microsoft.com/en-us/graph/overview

    https://docs.microsoft.com/en-us/graph/api/resources/dynamics-graph-reference?view=graph-rest-beta

    https://demiliani.com/2019/03/05/using-dynamics-365-business-central-apis-in-microsoft-graph/

    https://simplanova.com/blog/how-to-access-onedrive-using-graph-api-in-business-central/

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,161 Moderator on at

    This is suggested as an idea for Microsoft so you can go and vote for it here:

    experience.dynamics.com/.../

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,850 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,045 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 959 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans