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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "Read Receipt&quo...
Small and medium business | Business Central, N...
Suggested Answer

"Read Receipt" for Business Central?

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Posted on by john.ellis 3,510

Hi:

For many years, it has been possible to configure Outlook to send you a read receipt to acknowledge that the person that you sent an e-mail to has opened that e-mail.

Can this same functionality be in place in Business Central, so that a Business Central user knows that a customer has opened an e-mail containing an invoice sent from Business Central?

I realize that you can accommodate this feature in Outlook's Contact Insights.  I'm just wondering if this is, also, available directly in Business Central.

Thanks!

John

I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,708 Moderator on at

    Hi,

    Not tried it before, may be you can achieve it by Power flow but not sure. You have to dig out more.

    Thanks.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,599 Super User 2025 Season 2 on at

    Hi, As far as I know there is no such feature in the standard.

    Maybe Graph API can do it, you can look into it.

    More details:

    https://docs.microsoft.com/en-us/graph/overview

    https://docs.microsoft.com/en-us/graph/api/resources/dynamics-graph-reference?view=graph-rest-beta

    https://demiliani.com/2019/03/05/using-dynamics-365-business-central-apis-in-microsoft-graph/

    https://simplanova.com/blog/how-to-access-onedrive-using-graph-api-in-business-central/

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,111 Moderator on at

    This is suggested as an idea for Microsoft so you can go and vote for it here:

    experience.dynamics.com/.../

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