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"Read Receipt" for Business Central?

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Posted on by john.ellis

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Hi:

For many years, it has been possible to configure Outlook to send you a read receipt to acknowledge that the person that you sent an e-mail to has opened that e-mail.

Can this same functionality be in place in Business Central, so that a Business Central user knows that a customer has opened an e-mail containing an invoice sent from Business Central?

I realize that you can accommodate this feature in Outlook's Contact Insights. I'm just wondering if this is, also, available directly in Business Central.

Thanks!

John

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Inge M. Bruvik 1,019 Moderator on at

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RE: "Read Receipt" for Business Central?

This is suggested as an idea for Microsoft so you can go and vote for it here:

experience.dynamics.com/.../
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YUN ZHU 81,314 Super User 2025 Season 1 on at

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RE: "Read Receipt" for Business Central?

Hi, As far as I know there is no such feature in the standard.

Maybe Graph API can do it, you can look into it.

More details:

https://docs.microsoft.com/en-us/graph/overview

https://docs.microsoft.com/en-us/graph/api/resources/dynamics-graph-reference?view=graph-rest-beta

https://demiliani.com/2019/03/05/using-dynamics-365-business-central-apis-in-microsoft-graph/

https://simplanova.com/blog/how-to-access-onedrive-using-graph-api-in-business-central/

Thanks.

ZHU
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Nitin Verma 21,544 Moderator on at

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RE: "Read Receipt" for Business Central?

Hi,

Not tried it before, may be you can achieve it by Power flow but not sure. You have to dig out more.

Thanks.