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Users not being directed to custom App

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Posted on by ChrisJC

1,540

This is dynamics 365 Online, latest version.

I have created a custom app which certain users should be in by default.

This includes hiding certain views that they don't need to see so the OOB app won't work.

I have set the security role correctly for the custom app so the users can access, and set "Hide for All Roles" on the standard "Dynamics 365 - custom" app. So I believe the user should be directed to the custom app when they log in using the URL https://mycrm.crm4.dynamics.com however they're still getting the OOB app and having the switch to the custom app in the switcher.

Is there a resolution for this?

Thanks,

Chris

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Arun Vinoth 11,613 on at

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RE: Users not being directed to custom App

This is the expected behavior like explained in below blog:

https://community.dynamics.com/crm/b/mohamedmostafacrmblog/archive/2017/04/12/dynamics-365-apps-security-roles-and-other-security-considerations

The url https://mycrm.crm4.dynamics.com will always open the Dynamics 365 - Custom app.

For particular app landing - use https://mycrm.crm4.dynamics.com/Apps/yourcustomApp

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