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Hello,
I'm getting the following error message when I am trying to post an invoice. I've never seen this before, and I'm not sure what to do about it.
If more details are needed, I can do my best to provide.
Thank you,
Hi Laine,
Regarding the error you mentioned earlier, you can try the method in the old thread first to see how it results.
For the issue that the Invoice Remainder is 0, I think this issue is caused by data corruption or a discrepancy in the remainder quantities for one or more purchase order lines.
Go to Procurement and sourcing > Periodic tasks > Cleanup > Correct purchase order lines manually.
In the Purchase order field, find and select the purchase order that is giving you trouble.
In the Purchase order lines section, select a line where you found a discrepancy.
In the Inventory transactions section, inspect the data that is shown.
If you notice any inconsistencies between a purchase order line and its inventory transactions,
select Recalculate > Recalculate invoice remainder – Automatically update the purchase order line and header statuses.
Hi Charlotte,
Thank you for the link to that old thread. I'm not sure if the solution in there applies to what I'm experiencing. I'm quite new to FnO, so I might need to dig in a little more.
This is what the line looks like on the purchase order. It's a non-stock PO, so I'm not sure how much the inventory management section will have to do with this.
I'm wondering if there might be an issue as the Invoice Remainder is 0, even though nothing has been invoiced. I would expect it to read "2.0"
If any more details are needed, please let me know.
Thank you,
Laine
Hi Laine,
This old thread mentions the same error as yours, you can try the methods discussed there.
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