Images under special tab for an item will not appear

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Posted on by Cadman

Hello

When adding an image from a network drive for an item under the special tab it does not display but does appear that the picture is there because the Picture button for that item becomes active.

When uploading the image from the local machine the image appears as it should.

Any suggestions appreciated.

Thank you

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Nicole Hellerud 1,712 on at

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RE: Images under special tab for an item will not appear

Hello Cadman,

Thank you for your post.

Did you have a chance to look into Jeff's suggestion?

If so, please provide us with an update.

If it resolved the issue will you also verify Jeff's solution.

Thanks,

Nicole
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Jeff @ Check Point ... 13,382 on at

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RE: Images under special tab for an item will not appear

Sounds like you have not setup RMS to look at the network drives for its pics.

SO Admin | File | Configuration | Paths tab | Pictures point to the network either by its UNC name or IP address