CRM 2013 : Check on create if it's a forward email

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Posted on by Sid71

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Hi,

I need to check in the CRM plugin (at pre or post create email step) if my email activity is a reply or a forward (I want to do something if it's forward).

Is there a solution to do that ?

I already searched but didn't found anything about this.

Thank you in advance.

Cordially.

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Sid71 100 on at

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RE: CRM 2013 : Check on create if it's a forward email

Thank you for your answer, Ben.

I will try with these informations.

Regards.
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Hosk on at

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RE: CRM 2013 : Check on create if it's a forward email

I don't think there are any flags to indicate this.

You could try checking the subject line because in outlook it usually adds

for forward

FW:

for reply

RE:

I have looked at the fields for the email entity in CRM, I can't see anything. I know there is a direction, maybe this would help you.

The other thing you could do is check related emails to work out if its a reply or forward.

Good luck
Sid71 100 on at

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RE: CRM 2013 : Check on create if it's a forward email

Any help for this ? :'(