This morning, our AP person encountered an issue using the Document Attach function in a Bank Transaction Entry.
Scenario:
In Bank Transaction Entry, when tabbing or choosing Checkbook ID, a prior scanned document automatically appears where indicated, but shouldn’t be there at all (we don’t attach to Checkbook ID). It is the SAME document, every time we tab/choose Checkbook ID. We’ve attempted to delete the attachment, and it appears in the “Deleted” section of the Document Attachment Management screen, but to no avail, the next time we choose Checkbook ID the same document again attaches. This document was originally scanned/attached on a prior date.
Any information regarding this type of scenario and how to resolve would be greatly appreciated.
...Shylah
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