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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Free up storage space: Table "Incident Base"

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Posted on by 135

Hello,

I am currently working on reducing our storage capacity and one of our top 10 storage cause tables is the "Incident Base".

This currently occupies ~9 GB in our production environment.

Does anyone have experience with this table and can answer the following:

  1. when is this table filled? I assume that each case generates an entry?
  2. how can this table be reduced? Unfortunately, we cannot simply delete old cases due to legislation.

Many thanks in advance!

  • Verified answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    Your understanding is correct. it store case records and as you said you cannot delete the records then you have to add additional storage to your tenant.

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