Dynamics 365 - w not posting configured auto-post

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Posted on by nickmangioros

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Hi,

I have created a process workflow but does not seem to be posting to the posts activit tab.
What am I missing?

The following Process as been configured:
1055.1.JPG

Record field change is triggered on Status Reason:
0407.3.JPG

The Create Post properties are as follows:

0407.2.JPG

This is all saved, activated and published.

When I make a change in the case for Status reason, there is no post on the timeline in Cases.

3122.4.JPG

Additional information:
- Incident/ Case has been active in Post configurations

Any help is greatly appreciated

Thanks

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nickmangioros 460 on at

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RE: Dynamics 365 - w not posting configured auto-post

Hi Everyone,

Here is an update on my issue.

It is posting to Posts but not where I want it.

It is posting to:

My Dashboard > What's New > Auto Posts

I would like for it to be posted to the Case Entity's Timeline (POSTS) and not the My Dashboard > What's New > Auto Posts

Thanks
nickmangioros 460 on at

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RE: Dynamics 365 - w not posting configured auto-post

Hi,

Update...

I tried running it as a background and a real-time process with no change in behaviour.

Thanks