Dynamics CRM Online Navigation pane shows only Settings and Service

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In Dynamics CRM Online, my account has System Admin role. I would like to customize our solution for Sales and Marketing teams.

When I login, however, psiphon I only see 'Settings' and 'Services' in the navigation panes and don't see 'Sales' and 'Marketing' panes.

I have privileges to customize the entities (lead, account etc), but I would like to be able to see these in my Navigation. These used to show by default. Any ideas on how to show those? Thanks.

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MRVIX 1,425 on at

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Hi Kethrin, you can check your sitemap settings. Those Areas might be set to hidden.

You can use XrmToolbox to check.

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Priyesh 7,396 User Group Leader on at

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Hi,

If you've recently created the environment and you're the System Administrator, you'll need to go to Settings > Users > select the user and click on Promote To Admin

The, refresh the page, the rest of the SiteMap will appear

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