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Small and medium business | Business Central, N...
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Granule Implemented code is not cloud-optimized does not work

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Posted on by 431

Hi all,

We have a customer who is using our application on their BC v20 OnPrem deployment.

They have end-user license that includes also the granule Implemented code is not cloud-optimized, but for some reason they cannot open their webclient, although the new version of our app has been successfully published and installed. 

The error as BC Web Client is loading is below:

Something went wrong. Sorry, we can’t sign you in. You're using a customized version of the following Microsoft applications, which doesn’t meet our Universal Code requirement: _Exclude_APIV1_ by Microsoft _Exclude_APIV2_ by Microsoft _Exclude_Bank Deposits by Microsoft _Exclude_ClientAddIns_ by Microsoft _Exclude_Email Logging Using Graph API by Microsoft _Exclude_PlanConfiguration_ by Microsoft _Exclude_ReportLayouts by Microsoft Application by Microsoft Base Application by Microsoft Company Hub by Microsoft Contoso Coffee Demo Dataset by Microsoft Data Archive by Microsoft Email - Current User Connector by Microsoft Email - Microsoft 365 Connector by Microsoft Email - Outlook REST API by Microsoft Email - SMTP API by Microsoft Email - SMTP Connector by Microsoft Essential Business Headlines by Microsoft Late Payment Prediction by Microsoft OnPrem Permissions by Microsoft Payment Links to PayPal by Microsoft Performance Toolkit by Microsoft Permissions Mock by Microsoft Recommended Apps by Microsoft Sales and Inventory Forecast by Microsoft Send remittance advice by email by Microsoft Send To Email Printer by Microsoft Shopify Connector by Microsoft Simplified Bank Statement Import by Microsoft System Application by Microsoft Test Runner by Microsoft Troubleshoot FA Ledger Entries by Microsoft Universal Print Integration by Microsoft VAT Group Management by Microsoft You must either upgrade the apps to meet the requirement or license the non-Universal Code module that grants an exception to the requirement.

Thank you, Damjan

  • Ganesh2002 Profile Picture
    56 on at
    RE: Granule Implemented code is not cloud-optimized does not work

    Thank you so much!!

  • Suggested answer
    Mohana Yadav Profile Picture
    60,222 Super User 2025 Season 1 on at
    RE: Granule Implemented code is not cloud-optimized does not work

    It is a global issue from Friday May 12th.

    We reported it to Microsoft and waiting for the fix.

  • Ganesh2002 Profile Picture
    56 on at
    RE: Granule Implemented code is not cloud-optimized does not work

    I am having this issue too. We use On Prem v21. We have implemented code that is cloud optimized. We did not deploy the code for a few days now. It was working fine. From today morning, it has stopped working. We are getting this error. We use  AAD to authenticate. Please advise.

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