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Automate Subscription Billing

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Hi all,

I'm trying to automate the entire flow for subscription billing — from invoice creation to posting.

I've tried setting up report ID 8001 and 172 in job queue entries, but I can't get either of them to work.

Is it not possible to set up job queue entries to create and post invoices from subscription contracts?

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Dynamics 365 Business Central

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Jeffrey Bulanadi 8,760 on at

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Hi,

You're absolutely right, automating the full subscription billing flow in BC is possible, but it requires proper setup of contracts, service commitments, and job queue entries.

Here’s what to check:

Subscription Billing uses billing proposals generated from service commitments tied to contracts. These proposals must be created before invoices can be posted.

Report ID 8001 is used to generate billing proposals. Report ID 172 is for posting contract invoices. However, these reports won’t run successfully unless:

Contracts are active and have valid service commitments

The Next Billing Date is due based on the work date

The service commitments are assigned to a contract and not blocked

To automate the flow:

Set up a job queue entry for report 8001 to run daily or monthly, depending on your billing rhythm

Follow it with a job queue entry for report 172 to post the invoices

Ensure the user running the job queue has the correct permission set (e.g., Subscription Billing Admin or Subscription Billing User)

You can also use the Subscription & Recurring Billing Role Center to monitor overdue service commitments and unposted billing proposals.

Helpful references:

Welcome to Subscription and Recurring Billing – Microsoft Docs
Intro to Subscription and Recurring Billing – Boyer Associates
Subscription Billing Setup and Use Cases – Singhammer
Subscription Billing Demo – YouTube

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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Hi, hope the following can give you some hints.

Dynamics 365 Business Central: How to use Configuration Package to post documents (Sales Order, Purchase Order, Transfer Order, General Journal, etc.)

https://yzhums.com/16530/

Thanks.

ZHU

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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Hello,

Subscription billing supports automation through Billing Templates, Service Commitments, and Contracts, but the actual posting of invoices often needs to be handled via custom workflows or extensions.

For full automation, consider using Power Automate, custom AL code, or third-party apps that support background processing of subscription invoices.

https://learn.microsoft.com/en-us/dynamics365/business-central/srb/welcome

https://usedynamics.com/subscription-management/automate-subscription-invoice/

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Sohail Ahmed 11,148 Super User 2025 Season 2 on at

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Yes, it is possible to automate subscription billing in Business Central, but just setting up Report 8001 (Create Invoices) and Report 172 (Post Invoices) in the job queue won't always work as expected unless everything is set up correctly.

To fully automate the flow:

Ensure each Subscription Contract is marked as "Ready to Invoice" and has valid billing lines with correct dates and amounts.

Run Report 8001 first to generate the invoices from the contracts.

Then run Report 172 to post the created invoices.

Make sure:

Customers have correct posting groups and all mandatory fields filled.

There are no validation errors preventing posting (like missing dimensions, blocked customers, etc.).

The job queue user has full permissions to run both reports.

If needed, you can set up both reports in the Job Queue, with Report 172 scheduled to run shortly after Report 8001.

If you're still facing issues, I’d recommend checking the Job Queue log entries for errors, or using a small customization to chain both steps reliably.

helful resources:

https://usedynamics.com/subscription-management/automate-subscription-invoice/

✅ Mark this answer as verified if it helps you.

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Mansi Soni 8,909 Super User 2025 Season 2 on at

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Hello,

In standard Business Central, job queue entries cannot directly create and post invoices from subscription contracts, as subscription billing (formerly known as recurring sales lines) requires a manual trigger or customization. Reports like ID 8001 (Create Recurring Sales Invoices) and ID 172 (Post Sales Invoices) work independently but do not link automatically with subscription contract logic. To fully automate the flow from invoice creation to posting you need a custom codeunit or Power Automate integration that first generates invoices from subscription contracts and then posts them sequentially.

Hope this answer will help you as well!

Regards,
Mansi Soni

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