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Supply chain | Supply Chain Management, Commerce
Answered

Data Import stuck into Demand Planning App

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Posted on by 13
Hello,
 
I've created a data import to get requested ship dates instead of the native ship dates in the demand planning app. However, I pointed at the wrong table when doing so, which means my import is now stuck and failing for each single legal entity.
 
Question: Is there a way to stop an import? To make things worse the import was created on a schedule, it took 6 days to finish the first time and it generated a second run on a recurrence, which I cannot cancel either. It makes no sense to me to not be able to cancel the 2nd import considering it hasn't even started.
 
Some weird behaviours... The import seems to only update itself at particular times of the day (picture attached) 3:19am, 3:19pm, 9:19am, 9:19pm, it seems to be running every 5 hours. The failing batch job on D365 only takes 10seconds to fail (unless the end date is incorrect), but it takes 6h to update on the planning app interface. Am I missing something?
 
I tried deleting the generated Data Management jobs, but they were recreated immediately, so I imagine the demand planning app is controlling the run, but I haven't found anywhere that I can stop them.
 
Best,
Luis
 
 
import demand planning app.png
batch job lasting 10 seconds.png
I have the same question (2)
  • Laurens vd Tang Profile Picture
    4,586 Super User 2026 Season 1 on at
    Hello Luis,
     
    Have you already tried to cancel the batch job in F&O?
     
    Best regards,
    Laurens van der Tang
  • Verified answer
    LD-26111524-0 Profile Picture
    13 on at
    Hi Laurens,
     
    Thanks for the reply.
     
    There seemed to be a "unsync" between F&O and the app. The jobs in F&O were only lasting seconds, whereas in the app it was taking 6h. I tried deleting the pending jobs, but the app recreated them straight away.
     
    It was painful but the process finished after 10 days.
     
    Best,
    Luis

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