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Getting an error message while sending the mail in Dynamics 365

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Getting an error message while sending the mail in Dynamics 365 as /The user selected in the From field does not have the option enabled to allow other users to send the email on their behalf./

In the email both FROM and TO recipients has System Administrator role. I too have a system administrator role.

Email Config screenshot:

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Haig Liu Microsoft Employee on at

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Getting an error message while sending the mail in Dynamics 365

Hi Partner,

Please check the sender's personal settings to ensure that they allow others to send emails on their behalf:

https://learn.microsoft.com/en-us/power-platform/admin/send-email-on-behalf

We can see our personal settings in the following two places:

1.Any one of the dynamic 365 applications:

2.Open Advanced Settings:

Best Regards,

Haig Liu

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