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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / What is the best way t...
Microsoft Dynamics CRM (Archived)

What is the best way to bring chat from MS Teams to the Dynamics CRM?

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Posted on by Miha Mocnik 290

Hi Guys!

I have a business case where users are chatting about different customers (Channel per Customer) via MS Teams. I would like to bring this chat info to the Dynamics CRM. What should be the preferred way? 

BR,

Miha

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I have the same question (0)
  • Verified answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at

    You can check this:

    www.magnetismsolutions.com/.../step-by-step-guide-connecting-microsoft-dynamics-365-with-microsoft-teams

    Hope this helps

    Please mark answer as verified if you found helpful

  • Verified answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at

    Refer this also:

    crmtipoftheday.com/.../connect-microsoft-teams-and-dynamics-365

  • Miha Mocnik Profile Picture
    Miha Mocnik 290 on at

    Thank you!

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