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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Recurring workflow won...
Microsoft Dynamics CRM (Archived)

Recurring workflow won't running the custom workflow

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Posted on by Community Member Microsoft Employee

I wanted to running a custom workflow once in every 10 minutes. I have created 2 workflows to make this recurring workflow. This is my first workflow :

2451.01.PNG

And this is my second workflow

6175.02.PNG

The first try i run the main workflow, it was successfully run the "CustomContactWorkflow" and send emails. But after that (10 minutes later), it only sent me the emails, but it didn't execute the "CustomContactWorkflow". There is no new log recorded in Plug-in Trace Log. The only recorded log is the first time my workflow running

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  • Verified answer
    Alessandro Graps Profile Picture
    Alessandro Graps 2,664 on at
    RE: Recurring workflow won't running the custom workflow

    Hi,

    you can check that www.powerobjects.com/.../setting-up-recurring-workflows-in-dynamics-crm-2016

    here there is the right procedure to configure a recurrence workflow

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Recurring workflow won't running the custom workflow

    Dynamics might not like the recursion in your workflows (more exactly, it does not like it for sure, it's more a question of how many "levels" it will allow you to run before the process is terminated). Have a look at the system jobs - see if there are any issues there (if any of those two workflows have not succeeded)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Recurring workflow won't running the custom workflow

    Hi Intant,

    In workflow job retention Section uncheck the "Automatically delete completed jobs"and then try again to get more log information.

    Thanks,

    Mani.

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