web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to get a good solu...
Microsoft Dynamics CRM (Archived)

How to get a good solution without using code.

(0) ShareShare
ReportReport
Posted on by EmployeeOcta 6

Hello All Experts,

can any body help me in a scenario where in say i have an Account entity.

the record should be visible All business unit if type of account is Internal,

If type of account is External then it should not be visible to Business Unit A but to all.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    I'm afraid there is no good no-code solution. You will have to use it to implement this scenario.

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Hi, you might be able to get this done using Workflows and Team Ownership.

    Since I don't know your business unit structure it might be a little hard, but it would you to set the ownership of the records to the Business Unit Teams, and set the security roles to see the records based on the ownership of the records.

    That would basically set the ownership of the records to a particular Business Unit, and you can designate what access the users of the Business Units and their branches have.

    This is the basic logic we used for some of our implementations.

    If that doesn't work, you can always use Plugins for a similar implementation, and try using Teams or Access Teams to set who will have access to the data.

    Hope this helps.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    I can think of below no-code solution for your requirement ; let me know if this is helpful.

    1.Create a Team(A) with a role which has read access on the account & business unit should be your A business unit.

    2. All users in Business unit A should have a role which has read permission on account set to "Business unit" level.

    3.All other users should have a role which has read permission on account set to "organization" level.

    4. Create Workflow which will run on Create of Account, Assign of Account and Update of Account type field with below condition :

    if ( account type = Internal)

     then assign to Team A

    else if (External)

     assign to "Team X"

    Note : Team X can be any other team in the organization which is not associated with Business unit A.

    Mark my answer as verified if helpful.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans