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Hi everyone,
I need to know what is the best tool to create automated tests. I already try with Tricentis Tosca and Selenium, but none had a good grip USD technology. So... how is the best tool in this case?
Hi partner,
Could you tell me what app you are using?
I hope the following link will help.
We try to automate test cases with Tricentis Tosca and Selenium.
Unified Service Desk is a WPF app that acts as a shell while loading(hosting) D365 Webforms(HTML), classic Windows apps, and WPF apps as well. I believe Coded UI is the best choice you have here which is capable of automizing all 3 types of UI. Having said that due to the nature of USD implementation that is, in general, they have integration with telephony or chat systems hence to simulate real-time becomes more challenging on top having to write a test case that deals with different types of UI at a time. Hence I would say you really have to evaluate your return of investment. I would recommend while dealing with USD you may be better off with thorough manual testing.
Regards,
Praveen T
D365 Support Engineer
Microsoft Corporation
https://executiveautomats.com/ - by design for Dynamics 365. Already used worldwide, 100% codeless with several very unusual and super helpful testing features.
To be transparent here, I'm in this project but I'm sure this solution is best what is available now for D365.
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