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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Exclude discounted pro...
Supply chain | Supply Chain Management, Commerce
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Exclude discounted products from loyalty program

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Posted on by Rutvik M 192

Hi All,

 

Our client wants to exclude discounted products from loyalty programs so customer should not earn points for discounted products. Based on what I know, the only way to do is by adding and removing categories from loyalty schemes. But this is not practical as products are under different categories.

 

Any other way to do it?

  • Marshal Profile Picture
    Marshal 442 on at

    Hi Rutvik,

    Try Like below, if not working there is no other way than customizing. 

    • Create 2 new affiliations (AF1, AF2). 
    • attache to the customers
    • create a new discount, add AF2 affiliation the newly created discount
    • Exclude the AF2 affiliation from the loyalty 

    Note: Each customer should be in  2 affiliations.

    Thanks 

    Marshal.

  • Rutvik M Profile Picture
    Rutvik M 192 on at

    Hi Marshal,

    We are giving discount product wise at this moment so I doubt if this will work. Some suggested using supplementary category and adding products to it. Not sure how that would work but Thanks !

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