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Supply chain | Supply Chain Management, Commerce
Suggested answer

Unknown card type

Posted on by Microsoft Employee

Hi,

What would cause the unknown card type error in MPOS ?

This seems to be happening with Maestro cards. 

MPOS throws the error and transaction doesn't complete.

Thank you.

  • EeWee Profile Picture
    EeWee on at
    RE: Unknown card type

    Hi NZDev,

    Could you please provide more details on the reported issue?
    For eg: What is the complete error message you found in the MPOS event log?


    Regards,
    EeWee

  • Suggested answer
    VinodKumar42 Profile Picture
    VinodKumar42 65 on at
    RE: Unknown card type

    Hi,

    Can you make sure that card types are properly setup in HQ side and data has been pushed to store. It seems that it doesn't have MAESTRO card type available. Check below screenshot.

    Furthermore, can you also provide what the event viewer states when this error occurs ?

    pastedimage1595936389063v1.png

    Regards,

    Vinod Kumar

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