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30Hi,
We've had an instance where an intercompany sales order was incorrectly invoiced with a line value/unit price of 0 and therefor the value of the transaction/inventory is also 0 in the receiving company. We're trying to correct this by making a return order in the selling company using the "find sales order" with a line value/unit price of 0 as the original incorrect transaction. But the problem is that the return in the receiving company is not automatically reversing the original transaction with 0 value instead it returns the FIFO transaction from that specific item and batch creating an additional incorrect transaction that needs to be manually adjusted.
How do we make sure that the intercompany return order reverses the original transaction and value?
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