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Small and medium business | Business Central, N...
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Having an issue with my dynamics instance

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Posted on by 45

So, I have some issues and I'm looking for my best route.  My data capacity has been since 2014 steady at about 1gb a year of usage. We are not a super busy company that creates a lot of data in the system. A few emails a day and maybe 1 or 2 contacts with opportunities for them. 1gb per year. After the last 2nd big wave update, we started noticing that we were creating about 1-5GB per day when we were not doing anything in the system. I reached out to the support team, that was about 2 months ago and still no resolution. They told me there was many "Activitypartybase" records being made. it was only about 7 GB worth or data. The support team were able to run the script and it got rid of around 7gb of our storage capacity.  We are still over our capacity and the 7gb would not bring us under the capacity cap. So, they told me they were able to create another script that would remove a bigger amount of data. I've been asked to give them our office hours so it can be run after hours since any workflow, process, or async process will instantly cancel the script. None of these activities listed above are going on unless we create or edit records. They have run it 3 times already with all 3 being canceled. At this point we are basically at a standstill because we don't want to keep working and adding stuff to our system on the fear of it poofing since we are way over capacity. I'm not sure how to see any logs that would show me anything that would be running over night almost like an admin tool to see this. And to clarify I'm not getting anywhere with the support team for 2 months and don't get answers to emails till the next day and they are very slim emails.

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  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,165 Moderator on at

    What product and what version are you running?

    If you are running Business Central, are you on prem or in the cloud?

  • Suggested answer
    YUN ZHU Profile Picture
    99,322 Super User 2026 Season 1 on at

    Hi, I don't know which product you are talking about, if it is BC, there are some functions that can be used.

    You can find Growth % (30D) in Data Administration.

    pastedimage1643852455739v1.png

    More details: https://yzhums.com/15246/

    Hope this will help.

    Thanks.

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