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Microsoft Dynamics CRM (Archived)

Creating email template and data field values does not add.

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Posted on by karthickarden

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Hi all,

We are using Dynamics CRM 2015 On-premise Environment. My user account has an admin account. I have tried to create the email template in the CRM and add the data field value inside the template but the data field value does not add it. Attached the screenshot for your reference,

4571.Template.png

Note: It does not add only outside the CRM server. But I tried to add it in the CRM Server itself and it's working fine.

Could you please guide me what can I do to achieve this which means from client machine it does not work.

Thanks

Karthick.M

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