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Small and medium business | Business Central, N...
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Internal Delivery Drivers - Track Deliveries

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Posted on by 575

Hi guys

Just curious if its possible to manage deliveries with an internal delivery team (as opposed to sending via other couriers)? I know you can add tracking codes from other couriers if you are sending via them but is there a way to manage internal delivery drivers in a similar way? Essentially, would be ideal for the driver to be able to see what their delivery route is; what is being delivered, etc. I'm unclear if we can do this OOTB or if there is a third-party tool via AppSource for this. I know it can be done in D365 Field Service (as far as I recall) but looking to see if we can do this in D365 BC.

Any advice appreciated as always.

Steven

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    Community Member Profile Picture
    on at

    Steven,

    You could setup the Shipping Agent = Internal Delivery and the Shipping Agent Service = Each Route Driver. Then on a Sales Order List each Driver can filter the list to their Shipping Agent Service to see what is coming up to delivery by Shipment Date.

    If you are looking for a formal Delivery Route APP that allows for planning routes and order drop-off, you can check here:

    appsource.microsoft.com/.../PUBID.nubetechspa|AID.nbt_sdrp|PAPPID.4bdd5b80-97ad-43ba-8229-f3a5a0dd7e85

    It's FREE.

    or this one:

    www.cleverdynamics.com/.../clever-shipment-management

    Hope this helps.

    Thanks,

    Steve

  • Steven O'Neill Profile Picture
    575 on at

    Thanx for that Steven. Very useful to have both to options there to review as well as the Shipping Agent = Internal Delivery method to review. Will give this a once over and I'm sure we'll be able to get one of these to work as expected.

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