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Microsoft Dynamics CRM (Archived)

Cannot Cancel my MS Dynamics CRM 2011 Subscription

Posted on by 110

Hi,

I'am trying to cancel my MS Dynamics CRM 2011 Subscription, But i cannot find any way to do it.

The link on my billing page takes me to this url

https://billing.microsoft.com/helppane.aspx?helppagename=BILLING_CONC_ContactCustomerSupport

when i click on the "For Microsoft Dynamics CRM Online, go to the CRM Online cancellation page." link it takes me to 

http://crm.dynamics.com/en-us/home  page,  There is no link where i can Cancel my subscription.

If i Sign-in on the http://crm.dynamics.com/en-us/home  link , I'am taken to my mobile page of my CRM subscription.

 

if any one of you have been succesful in cancelling their subscription, please do let me know. 

 

Thanks,

Ben Salins

(bensalins@hotmail.com)

 

 

 

 

 

*This post is locked for comments

  • Gus Gonzalez Profile Picture
    Gus Gonzalez 27,113 on at
    Re: Cannot Cancel my MS Dynamics CRM 2011 Subscription

    Ben,

    Have you tried opening a ticket with CRM Support?

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