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Hello,
May I ask assistance on how to reinstate the Accounts Receivable in a way that the entry should reflect both on the GL and SL module. Thank you!
-Shay
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Hi Shay,
It sounds like you want to enter and post some transactions in Receivables Management (Transactions - Sales - Transaction Entry).
As long as you are setup to "Post Through General Ledger", this will update both RM and GL.
If you have many transactions that you need to enter, then you'll want to look into importing these transactions instead of keying them in.
Please let me know if this answers your question or if further clarification is needed.
Thank you,
Justin
Hi Justin,
Thank you for this input. I tried to look up on the Set up menu but there's no set up appears as such. I'm using the version 10.0. And another concern is, when I created an invoice under the Receivables Management module, it wouldn't accept an entry as debit to AR and credit to Cash. What would be the possible cause for this?
Regards,
Shay
Regarding not being able to enter a cash distribution. Can you send a screenshot of the Receivables Transaction Entry window and the Sales Transaction Distribution Entry window for a particular transaction?
Thanks,Justin
Hello Shay,
With regards to the distribution - on the first screen there is a place to enter Payment on Account - as I recall in the lower left corner of the screen.
If you enter that amount prior to going to the distribution window, then when you do go to that window, the proper amounts and 'type' details will be populated.
If you have looked at - even just opened the distribution window - and then gone back to the data entry window this will not work until you click on the 'default button' in the Distribution entry window. When you do this the system will tell you that it is going to delete whatever entry you have and replace it with a corrected entry.
Try this out and let us know. Be sure you know you have a back up of the database before you start to make any major changes to the system.
Hope this helps.
Hi Bill,
Thanks for the instructions. I'm gonna try this and give you feedback later.
-Shaye
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