Customize AR invoice memo screen

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Posted on by Cherie Kane

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I have a client on SL2011 SP1. They have Hard Close and ASI AP to AR third party apps. I am trying to disable the AR account and AR sub on the Account Override tab. I exported all customizations to take the screen back to the standard screen and tried disabling the fields with no luck. The field will show it is disabled in Customization Manager but when I go to enter an invoice the fields are available.

The client wants to prevent users from putting in different values in these fields.

Any help is appreciated.

Thanks,

Cherie Kane

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Cherie Kane 595 on at

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RE: Customize AR invoice memo screen

Thanks Rick. I'll look into that and see what I can come up with.
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Community Member Microsoft Employee on at

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RE: Customize AR invoice memo screen

Cherie,

I do not have access to the actual code behind that screen for SL 2011 but, typically, when something like this happens it means that, within the code for the screen, the enable property is being toggled based on some sort of situation. If this is the case, you are not going to be able to disable these fields with a customization.

the last code listings I have are for SL 5.5. In those listings, the enable property is toggled depending on the document type. If the document type is a cash sale then these fields are disabled (because a cash sale goes around the receivable account) and enabled if it is not a cash sale. You might be able to add so program logic to the document type field check event to disable these fields. I believe, but cannot say for 100%, that customization code is executed after the internal code.