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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Counting Journal - No data on Journal lines while using on-hand option

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Posted on by 10

Create a New Counting journal;

Counting Journal -- Create Line -- On-hand Option.

However, the operation completed is on the screen displayed.

No data is displayed on Counting Journal lines 

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I have the same question (0)
  • ColbyGallagher Profile Picture
    3,666 on at

    It seems to me you probably have selection criteria that is causing your query not to return any records.  

    There is an item selection criteria further down the "Create lines" flyout which falls into usage data with an Inventory Dimension criteria that is pre-populated with the Site / Warehouse you initialized to the journal header when you created it.    So maybe you ran this previously for some items that are not in counting group A, and that criteria is in usage data negating your setup parameters.   Or counting group A items don't exist in the warehouse you created the journal for. 

    pastedimage1652358610130v1.png

  • Vivek Profile Picture
    10 on at

    Colby Gallagher

    I have checked the query and other filter option.

    The result is NG. No data is display on the Journal Lines

  • Vivek Profile Picture
    10 on at

    Danny365

    Please check this issue and let me know any help

  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    Do you have on hand inventory? Also just check the date

  • Suggested answer
    Danny Bilodeau Profile Picture
    4,918 Super User 2025 Season 2 on at

    Hi Vivek,

    Soem additional considerations:

    1) When creating lines, you are querying for items with Counting Group = A.  Can you remove this constraint from the query and run again?

    2) Do you already have other Counting Journals in process?  If the items are already being counted on another journal, you wont be able to add them on a second journal (unless you configure them Warehouse Items).  

    Regards,

    Danny

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