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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / SOP Invoices - Not Pos...
Microsoft Dynamics GP (Archived)

SOP Invoices - Not Posting - generates APPCRASH

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Posted on by Community Member

This is happening on a regular basis, at least 3-4 time a week since installing the GP year end updates

We are on GP 2013 R2 

When a user goes to post sales batches, the batch will start to process and then we receive a Appcrash message adn the user is thrown out to the system and the batch is sent to batch recovery.  When the user attempts to recover the batch, it will creash again. 

We know how to get the batch back by changing the "batch status to 0" and "marked to post to 0" in the SYS00500 table. 

What would be causing this and how do we go about fixing the situation.   Our IT department is getting tired of doing these fixes.

I should note that this is not one user specific, and does not happen on every single batch.

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  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi,

    This might be related to DEP turned on.  please see below resolution for the same.

    Follow the steps below to add the DYNAMICS.exe application to the DEP section of Windows

    Windows Vista, Windows 7, Windows Server 2003 and Windows Server 2008:

    Click the Start menu.

    Right click on My Computer.

    Click on Properties.

    Click Advanced System Settings.

    On the Advanced tab click on the Settings button in the Performance section.

    Click on the Data Execution Prevention tab.

    Select the second Radio Button labeled: Turn on DEP for all programs and services except those I select.

    Click on the Add button at the bottom of the window.

    Navigate to the install folder for GP10.0.

    Select the Dynamics.exe file and click open.

    Verify that it has a Checkmark in the box for Microsoft Dynamics GP and click Apply at the bottom of the window.

    Windows XP:

    Click the Start menu.

    Right click on My Computer.

    Click on Properties.

    Click Advanced System Settings tab.

    Click the Settings button in the Performance section.

    Click on the Data Execution Prevention tab.

    Select the second Radio Button labeled: Turn on DEP for all programs and services except those I select.

    Click on the Add button at the bottom of the window.

    Navigate to the install folder for GP10.0.

    Select the Dynamics.exe file and click open.

    Verify that it has a Checkmark in the box for Microsoft Dynamics GP and click Apply at the bottom of the window.

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