Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

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Posted on by Igor Lima

can anyone help me with this error message please!

Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

Thanks.

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Suresh Kulla 50,237 Super User 2025 Season 2 on at

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RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

When are you getting this error ?

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Igor Lima 10 on at

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RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

I'm trying to register a Purchase Credit Memo.

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YUN ZHU 93,874 Super User 2025 Season 2 on at

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RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

Hi, This seems to simply not fill in the Document No.

If you post on the Purchase Credit Memo page, please enter Vendor Cr. Memo No.

If you post on the General Journals page, please enter Document No.

Hope this will help.

Thanks.

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Obelis Group 5 on at

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RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

Hi,

We had a similar error when posting a prepayment sales invoice.

We have checked on the General Journal Template and the No Series are correct.

This is the below error message:

Do you have any suggestion?

Thanks in advance.

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