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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error Document No. mus...
Small and medium business | Business Central, N...
Answered

Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

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Posted on by Igor Lima 10

can anyone help me with this error message please!

pastedimage1633381828097v1.png

Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

Thanks.

  • Obelis Group Profile Picture
    Obelis Group 5 on at
    RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

    Hi,

     

    We had a similar error when posting a prepayment sales invoice.

     

    We have checked on the General Journal Template and the No Series are correct.

     

    This is the below error message:

     0068.error.png

     Do you have any suggestion?

    Thanks in advance.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 78,879 Super User 2025 Season 1 on at
    RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

    Hi, This seems to simply not fill in the Document No.

    If you post on the Purchase Credit Memo page, please enter Vendor Cr. Memo No.

    pastedimage1633391393494v2.png

    pastedimage1633391423058v3.png

    If you post on the General Journals page, please enter Document No.

    pastedimage1633391359502v1.png

    Hope this will help.

    Thanks.

  • Igor Lima Profile Picture
    Igor Lima 10 on at
    RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

    I'm trying to register a Purchase Credit Memo.

  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 45,275 on at
    RE: Error Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.

    When are you getting this error ?

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