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Supply chain | Supply Chain Management, Commerce
Answered

Deleting discontinued party records from Global Address Book

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Posted on by 5

Hi,

I am currently investigating a requirement to try and delete discontinued Party ID's within the Global Address Book.

The party ID no longer has any active relationships, however, when I try to delete the record, I get the following error.

pastedimage1667473586374v1.png

The system does not allow me to remove primary addresses from the record, and therefore, does not allow me to delete the Party ID. When I go into the address, I cannot untick the primary tag, the only way I can remove this is to add a new address and mark that as primary. However, we then just have a different primary address and the same error. 

Is there any way around this at all, or is it the case that when an Address is created against a Global Address Book record, it can no longer be deleted?

Many Thanks,

Dan

I have the same question (0)
  • Suggested answer
    GirishS Profile Picture
    27,827 Moderator on at

    Hi Daniel Trezise,

    I guess the party id you are going to delete has address which is primary.

    Also I think you won't have option to delete the address if it is primary.

    Thanks,

    Girish S.

  • DanT93 Profile Picture
    5 on at

    Thanks for you swift response Girish.

    So, in summary, because there is a primary address against the Party ID there is no way of deleting either the address or, for the same reason, the Party record?

    Dan

  • Verified answer
    GirishS Profile Picture
    27,827 Moderator on at

    Yes you are correct. You won't be able to delete the primary address.

    Without deleting the primary address you won't be able to delete the party record.

    Thanks,

    Girish S.

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