GP Dynamics Professional Services Tool Library

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Hello,

How Professional Services Tool Library will work, in which table it saves the old record information for items or customers

i want to get the changed record information like new customer id and old customer id

Thanks,

Naresh.Sangana

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Victoria Yudin 22,769 on at

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Naresh,

After a tool finishes, the changes are not stored anywhere in the GP tables.

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Community Member on at

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hello

thanks for your response

if it don't maintain the history how to track the old data

Thanks,

Naresh.Sangana

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Victoria Yudin 22,769 on at

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It prints a report when it's done, you can save the report. Or track the data manually some other way.

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Tim Wappat 5,711 on at

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Yes, I think the heritage of the toolkit (as the name implies) is from quick fix tools for "professionals" that need to get a job done. Not as a polished product for "end users", but I get the impression that MS thought others would find the tools helpful, even in the unpolished state. You have to tolerate the lack of audit etc for the fact you have them at all.

Not ideal- but I'd rather have them than not.

Tim.

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AwalshGA 385 on at

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Naresh, If I understand your question correctly, you are wondering if PSTL archives old items, customers, etc. if you use PSTL to change them. To my knowledge PSTL does not archive this information. That's why it warns you to make a backup before you run customer modifier for example. In the past where I've had customers who make lots of changes through PSTL I recommended maintaining an Excel log of changes made. It is low-tech but accomplishes the job. I hope this is helpful.

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