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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Phone...
Small and medium business | Business Central, N...
Answered

Business Central Phone APP

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Posted on by Mirzet 60

Hi,

When choosing "request to approve " in the phone app, there is normally an approve button shown. But now a week ago that button is missing on the phone app. 

Any idea if this is due to the Major upgrade and shall be like this ? 

Below picture is marked and in the yellow field it should be an approve button or checkmark.

pastedimage1667372912008v1.png

I have the same question (0)
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,423 Super User 2026 Season 1 on at

    hi

    I logged into BC mobile in my sandbox

    in my opinion you should do like the attached image

    check my answer if it helped you, thanks

    regards

    DANiele

    pastedimage1667375617506v1.png

    pastedimage1667375727755v2.png

  • Mirzet Profile Picture
    Mirzet 60 on at

    Thanks for the reply, that is for sending the approval  request. But when i have an approval that i need to approve there is no such possibility to approve the request at all. Tried checking the release notes but nothing showing any change in the recent minor or major update that changed how this works.

  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,423 Super User 2026 Season 1 on at

    hi

    I also see that

    pastedimage1667380701142v1.png

  • Mirzet Profile Picture
    Mirzet 60 on at

    Ok thank you very much :)  i will check into it more then, no change from MS i guess.

  • Mirzet Profile Picture
    Mirzet 60 on at

    What version of Business central do you use 20.5 still or 21 ?

  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,423 Super User 2026 Season 1 on at

    21

  • ctbergy Profile Picture
    ctbergy 5 on at

    I am having the same problem. There was an update last week and I have had problems ever since. The three menu dots are gone that take you to the approval menu. Are you using an iphone?

  • Verified answer
    Mirzet Profile Picture
    Mirzet 60 on at

    I use iPhone and Samsung but same on both. Thought it was only happening on iPhone first. But if you press/hold over the request that you want to approve it should appear it seems it got updated doing it that way now.

    It works for me now doing it like that at least.

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