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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / how to link mailbox to...
Microsoft Dynamics CRM (Archived)

how to link mailbox to CRM by default

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Posted on by Community Member

Hi,

when i get an email to specific mailbox (Incoming).

i would like to link automatically  to the crm

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  • Suggested answer
    Sathiamoorthy S Profile Picture
    Sathiamoorthy S 1,616 on at
    RE: how to link mailbox to CRM by default

    Hi Kobiv,

    There are several ways to track the Incoming Emails in CRM.

    The best way for tracking Incoming Emails is Forward Mailbox.

    Please refer the below url‘s you will get better ideas.

    community.dynamics.com/.../email-router-demystified-explanation.aspx

    community.dynamics.com/.../microsoft-dynamics-crm-2011-e-mail-router-deployment-scenarios-overview.aspx

    community.dynamics.com/.../115320.aspx

    Hope it helps!!

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