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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Installing MR 2012....
Microsoft Dynamics GP (Archived)

Installing MR 2012....

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Posted on by USA80 26

I have Management Reporter 2012 on a new server today, but when go through the Configure Management Reporter and put in the information there, I get an error that says, "Database configuration: the master password could not be validated against the password policy."

Any advice on how to resolve this?  Thank you.

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  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,061 Moderator on at

    When you move an MR2012 database to a different SQL server, the master encryption key is no long good and you have to reset that at the DB level.

    Microsoft has written a KB about this process : support.microsoft.com/.../error-messages-when-you-restore-a-microsoft-management-reporter-2012-d

  • USA80 Profile Picture
    USA80 26 on at

    We didn't move the database, we are creating a new one instead.

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,061 Moderator on at

    So you're installing MR 2012 from scratch with no prior data ?

    Then it looks like the domain service account you're using is not allowed by security to access the SQL server.. check your SQL Security.

    Try using the 'sa' user account to connect to the SQL server to validate the databases and the DYNAMICS connection.

  • jmarshall Profile Picture
    jmarshall 5 on at

    What version of MR did you install?

    I cannot find any documentation on installing the service packs can I jump from RU1 v2.1.1028.0 directly to CU16 v2.12.16005.1 and then apply HF  3858003 for GP2018 support?

    Will the data mart need to be recreated? Any other steps?

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