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Microsoft Dynamics CRM (Archived)

Does workflow happen when offline?

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Posted on by 460

I have a small Workflow that happens when an Account record is saved. It fills in a field that concatenates the account name with the parent account name. This is then displayed so it's a bit clearer when you see all the accounts & sub-accounts on one screen.

<Account name>
<Account name> - <Sub-Account name> 
etc etc

The problem is, that when the user is offline and adding accounts (like when he was on a plane the other night) when it's saved, the Workflow doesn't run. They are only run when the online. This is a problem. Have I just missed a setting or is this the only way to work\/

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I have the same question (0)
  • SujithKumar PS Profile Picture
    45 on at

    Workflow will not trigger in offline mode.

  • Matt Johnson Profile Picture
    460 on at

    Thanks for your response. Why have they made it like this? So it means that my users can't use any functionality that uses workflows while offline? This is not an ideal solution to me.

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