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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Dynamics SL disappoint...
Microsoft Dynamics SL (Archived)

Dynamics SL disappointment

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Posted on by manuel vela 440

I'm sure Microsoft is not interested in the ERP division of Dynamics SL
More than 1 year since the 2018 version appeared and to date there is no news for Spanish-speaking customers, there is no news about the translation into Spanish, in the portals of partners and clients dynamics SL appears as 'Other' and not as an important ERP for Microsoft,
the updates and news are very light and nothing that gives a plus to the product

it seems that for microsoft, dynamics SL is not interested.
Only important news appear for ERP's AX, GP and 365 and not for SL

It's not fair that customers who pay annual maintenance do not get the importance we deserve.

someone agrees?

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi Manuel

    I have been working with Dynamics SL since 2009, but I have noticed a shift within Microsoft to more web based products like Dynamics 365.

    It's too bad.  SL is a great product for small and medium sized companies.

    I wish you luck.

    Chuck Otis

  • NameBrands Profile Picture
    NameBrands 52 on at

    Yes, we chose poorly when we chose SL.

    One day we will have to switch to something else.

  • Erich Strelow F Profile Picture
    Erich Strelow F 16 on at

    I'd agree. I happen to be at the very last US Microsoft Convergence a few years ago. The AX and CRM sessions were in large rooms and you'd better show up early to grab a chair. The SL agenda was active and interesting but... much cozier. Small groups and usually partner-led. I probably should consider that SL customers are smaller companies and probably couldn't afford the summit.

    As a rule of thumb, if you're not in construction, consulting or publishing business, there is no reason to go for SL. I mean, for a product-centric, or retail or logistic operations GP or AX should be it.

    Having said that, there is no reason why not to produce a Spanish overlay. From a software engineering point of view it's a clumsy job (the reporting set is particularly ill prepared for internationalization), but you are right about the maintenance fee. Microsoft is supposed to fund this kind of work with the maintenance fee.

    Solomon had already started a Latam operation back in the 90s from before the Microsoft purchase. So, when Microsoft took control, all previous engagements were honored (just like they continued to support C5 in Denmark, for example), including the maintenance of the Spanish overlay.  In some other universe, this should be just another partner job, through the PLLP program. In fact, the complete name of the partner program is "Microsoft Dynamics Partner Localization and Translation Licensing Program". A partner oriented translation program already exists for Dynamics NAV. The thing is that in Europe, the culture-language-localization logic make sense. For instance, a partner might build an Italian translation with the help of Microsoft funds and hook it up with Italian laws, tax and reporting. So, translation and localization comes in a bundle. In Spanish this doesn't add up, you have at least 20 different countries with different laws, tax and reporting rules.

  • manuel vela Profile Picture
    manuel vela 440 on at

    You are right Erich, for example in México we have many fiscal rules such as electronic billing. In the case of AX, NAV and 365 they are included in the package, but in the case of Dynamics SL we have to resort to other partners that adapt these rules to Dynamics SL, for which we have to have several partners to be able to comply with these fiscal rules.

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