Hi everyone,
I was wondering what could be the reason why voided decrease adjustment is creating the difference between checkbook and GL? The checkbook is higher then the GL by the amount of the voided transaction. The post and void dates are the same. Is there a way to fix it?
Thanks!
Oxana
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Hi Oxana,
It is possible that the GL transaction created when the void was posted was deleted or not posted.
Try to check for any unposted batches in GL for the transaction in question. Post as needed. If you cannot find it, just create a manual JE and post.
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