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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Windows Error Logs on ...
Microsoft Dynamics CRM (Archived)

Windows Error Logs on Server are full with below error. How do I decode it ? [Source: MSCRMAsyncService]

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Posted on by Mohammed Fakhri 402

Host JobId: 10f45e29-350a-e811-810c-00155d16284b OrgId:fab5bdd7-1c84-e511-80fd-00155d783c0d JobType:10; ErrorMessage:Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The specified user is either disabled or is not a member of any business unit.Detail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

<ErrorCode>-2147220955</ErrorCode>

<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>The specified user is either disabled or is not a member of any business unit.</Message>

<Timestamp>2018-02-05T05:26:55.3904955Z</Timestamp>

<InnerFault i:nil="true" />

<TraceText i:nil="true" />

</OrganizationServiceFault>

at Microsoft.Crm.Workflow.WorkflowContextBase.RetrievePrimaryEntity(EntityDependencyBase entityDependency)

at Microsoft.Crm.Workflow.WorkflowContextBase.RetrieveEntityInstances()

at Microsoft.Crm.Workflow.ActivityHost.StartWorkflowExecution(Activity workflow, ICommonWorkflowContext context)

at Microsoft.Crm.Workflow.ActivityHostBase.StartWorkflow(ICommonWorkflowContext context, Activity preLoadedActivity)

ErrorCode:-2147220955 ResultCode:10 Machine ********** : A Microsoft Dynamics CRM Asynchronous Processing Service operation of type %2 has failed

Organization ID: %3

Organization Unique Name: %4

Error code: %5

Error description: %6

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  • Verified answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at

    Hi Mohammed,

    It looks to be caused by a failing workflow.

    Can you please browse your CRM Organization and check the System Jobs for any failed workflow execution?

    Review that workflow and address the reason why it is failing. Maybe it is running as a disabled used?

    Regards,

    Radu

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Please check whether the system administrator account was disabled in the database. If yes, enable it in the database.

    1.Backup the orgname_MSCRM and MSCRM_Config.

    2.Find the systemuserid for system admin in systemuserbase table.

    3.Find the system admin in systemuserbase and resourcebase, if isdisabled=1, set isdisabled=0.

    4.Find the Business Unit the user belongs to in businessunitbase table. if isdisabled=1, set isdisabled=0.

    The issue might also be caused if you are running the CRM application pool with a user account that is also a CRM user. If you fit the scenario, create a new user to run the CRMAppPool.

    Besides, this could also happen when there is a custom plugin installed for the affected entity and the plugin is set to execute under the context of a user that is no longer enabled in the system. For example, there could be a plugin that fires when an Account is saved. The actions performed by the plugin are executed under the context of the user named in the identity of the plugin, not the user that is performing the “Save” action. If the user named in the execution context of the plugin is disabled, this can cause record saving actions to fail for other users.

    You could refer to the following article https://support.microsoft.com/en-us/help/2755914/error-when-trying-to-save-a-record-in-microsoft-dynamics-crm-the-speci

    I hope this will work for you. If it works, please Mark this answer as Verified. Thanks.

    Best Regards,

    Judy

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