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Answered

Transfer Order Won't Close after receipt

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Posted on by 105

Hi Community,

I have a released transfer order that won't move to the Posted Transfer Receipts page. The QTY is fully received (see below image).

Any idea on how to complete this transfer order so that it becomes closed and moved to the Posted Transfer Receipt page? 

pastedimage1651258489593v1.png

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 75,723 Super User 2024 Season 2 on at
    RE: Transfer Order Won't Close after receipt

    Hi, it is weird, It seems that you have used the Warehouse features (Warehouse Shipment and Warehouse Receipt). I think you can delete this transfer order..
    PS: If you post directly on the Transfer Order, this document will be automatically deleted.
    This is the same as the sales/purchase order. And for Sales/Purchase document, there is a feature of batch deletion, Transfer Order does not.

    pastedimage1651454373436v1.png

    Hope this also helps.

    Thanks.

    ZHU

  • Verified answer
    TeddyH Profile Picture
    TeddyH 12,864 Super User 2024 Season 1 on at
    RE: Transfer Order Won't Close after receipt

    Like Kim and Steven said, if it is fully shipped and received, you can safely delete transfer order.

    Although it is weird that you don't have any Posted Transfer Receipt for that order, I would suggest to just delete and check if this is just one off. If this issue keeps happening, there might be a customization that is causing this issue.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer Order Won't Close after receipt

    Bobby,

    Adding to what Kim replied... I agree with Kim that since the Transfer Order is fully received and shipped, delete the Transfer Order document.

    Hope this helps.

    Thanks,

    Steve

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 169 User Group Leader on at
    RE: Transfer Order Won't Close after receipt

    I don't believe you will be able to get a Posted Transfer Receipt as you have the Posted Warehouse Receipt. My suggestion is to delete the Transfer Order

  • BobbyHelp Profile Picture
    BobbyHelp 105 on at
    RE: Transfer Order Won't Close after receipt

    Hi Inge, thank you for your reply. For this transfer order, there are two post for this transfer order. However, there isn't a Posted Transfer Receipt. Not sure why this is.

    1. Posted Whse. Receipt Lines

    pastedimage1651268891279v2.png

    2. Posted Transfer Shipment

    pastedimage1651268835261v1.png

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 993 Super User 2024 Season 1 on at
    RE: Transfer Order Won't Close after receipt

    Are you sure it is not already visible among the posted transfer orders?

    Would be very weird if there is no trace from anything being posted.

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