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One of our customers is using the Payables Transactions Smartlist and is reporting that the same transaction is appearing multiple times. Their search is looking for transactions that are not voided, for a certain customer with a Due Date after 5/1/18.
As this is an unmodified Standard GP Smartlist, I am surprised.
Has anyone else noticed this type of behavior with this smartlist? Is there any fix or workaround available?
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It drills into the exact same transaction. Everything looks fine.
what happens when you drill into it?
I have only seen this with 2 different transactions
Search criteria is above in previous post. Per your suggestion, I added a Document Type filter for "invoices'.
The entire line is duplicated - same Voucher Number, date, amount, etc.
I have never seen this behavior before with any other customers and this is the first time this customer reported the issue. They have been on GP for 6+ years. Initially on GP2010, then upgraded last June to GP2016R2.
We get multiple invoices for POs...?
depends what filters are applied
people can edit the search criteria for standard smartlists...I would look into what the criteria is you are searching?
what is duplicating exactly?? the voucher number? the PO number? the document number?
Adding a document filter still returned one duplicate line.
This is the standard Invoices by Vendor favorite on Payables Transactions smartlist. The basic search selects a particular vendor, not voided status and a due date after 05/01/18 and displays 10 line, one of which is a duplicate. The duplicate line shows as the last line in the display, the line it is a duplicate of is the second line on the display.
document type filter may help?
what kind of transaction do they want to see??
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