Hi everyone,
I'm running into an issue where a custom configuration package is not uploading the correct values for sales order records being created. We're using a config package to import orders for marketing purposes (outside of our normal import of orders from our web store), and all of these orders need to have a customer channel code (here shown as shortcut dimension 1 code) of "SAMPLES". With the import, we're only getting a few records filled out with this field even though they're all imported the same way. ie, the field is coming in blank on the sales order table. We're currently solving this via edit in Excel but are looking for a more permanent solution.
I had 2 possible solutions that could resolve this:
1) Can I map a field to always be used during imports? ie, in the config package can I set this field to always be "SAMPLES" regardless of what's input? I see a field called "Mapping Exists" which I believe can be used for this.
2) When I create a sales order manually with this customer number, the customer channel field is automatically filled out. Is there a setting in the config package that allows auto-updates like this?
I provided screenshots from different imports but please let me know if you guys have any ideas!