Hi Everyone,
I am configuring Microsoft Dynamics 365 Business Central (Online/SaaS) with Google Workspace SMTP for multiple users, and I’m facing an issue with sender email selection.
My Requirement:
Each user must send emails (specifically Sales Quotes) using their own unique Gmail address.
User 1 should send from user1@domain.com
User 2 should send from user2@domain.com
User 3 should send from user3@domain.com
The Problem:
I have added 3 separate SMTP accounts in the Email Accounts page using Google App Passwords. However, I can only set one account as the "Global Default." If I set User 1 as default, then when User 2 sends an email, it still uses User 1's email address.
What I've tried:
I have looked for the "User-Specific Settings" or "Set as Default for Current User" options mentioned in some documentation, but I cannot see these buttons/actions on my Email Accounts page or the Email Account Card.
I tested the current user configuration as well. While the system correctly identifies the logged-in user and displays the correct sender name, the email is still sent from the registered application’s email address rather than the current user’s email.
Questions:
1. Where is the User-Specific Email Account mapping available in the latest Business Central version (if it still exists)?
2. If that option is deprecated, how can I map a specific BC User ID to a specific SMTP Account so they don't share the same global default?
3. Since Email Scenarios are global, how can multiple users send the same document (e.g., Sales Quote) using different email accounts?
Environment:
Business Central Online (SaaS)
Connector: SMTP (Google Workspace)
Authentication: Basic (App Passwords)
Any guidance, best practices, or documentation references would be greatly appreciated.
Thanks in advance!
