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Microsoft Dynamics 365 | Integration, Dataverse...
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Updating Case Field from a Related Account Field in Flow

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Posted on by 45

I'm not sure this is the right place for this question but I am trying to create a Flow that updates a field in the Case on create to a field value in the related Account. This seems simple and I can achieve it using the old way but this is my first attempt at a Flow and keep hitting a wall.  Below is what I have now and the error I get when I test.  Any assistance would be appreciated.

Details: the case field is a user lookup field and the account field is also a user lookup field.

pastedimage1624289308395v1.png

pastedimage1624289308396v2.png

pastedimage1624289308397v3.png

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I have the same question (0)
  • Nya Profile Picture
    29,060 on at

    Hi,

    Would you please to replace the current images with higher resolution images?
    You can copy and paste them directly or insert them by uploading them from files.

    Best Regards,
    Nya

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