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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / ICrmService.Update(...
Microsoft Dynamics CRM (Archived)

ICrmService.Update() Throws an error

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Posted on by RyanGraham 115

Hey guys,

I have been having this problem with a plugin for a few days now. It worked at one point, then I re-registered it and it stopped. When I try and run ICrmService.Update on an entity I have edited, it throws this error:

Server was unable to process request.

Stack Trace:

Microsoft.Crm.Extensibility.SdkTypeProxyCrmServiceWrapper.InternalInvoke(MethodInfo methodInfo, Object[] parameters) at

Microsoft.Crm.Extensibility.SdkTypeProxyCrmServiceWrapper.Update(BusinessEntity entity) at

Plugin.Execute(IPluginExecutionContext context)

 This is really quite annoying considering the same code was working just hours before. I also debugged to the point of calling Update and all of the proper values are there and everything seems to be of the correct type. Thanks.

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  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    Re: ICrmService.Update() Throws an error

     Try to use try/catch mechanisms for exception handling:

    try

    {

    //update here

    }

    catch(SoapException ex)

    {

    throw new Exception(ex.Detail.InnerText, ex);

    }

     

    This will give you detailed exception.

  • RyanGraham Profile Picture
    RyanGraham 115 on at
    Re: Re: ICrmService.Update() Throws an error

    That seems to give me even less infomation:

    0x80040265 Server was unable to process request. Platform

    Whatever that means.

     I've been doing a little digging and it seems that the error could mean that the entity that I am passing into Update is missing required information. I don't think I am. I am retrieving an entity that already exists, changing a value, then calling update on it. It contains its primarykey and all that. The entity also doesn't have any required fields at all, so it seems weird to think I don't have something required.

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    Re: Re: Re: ICrmService.Update() Throws an error

     Can you provide the code you use?

  • RyanGraham Profile Picture
    RyanGraham 115 on at
    Re: Re: Re: Re: ICrmService.Update() Throws an error
    ICrmService service = context.CreateCrmService(true);

    IMetadataService metadataService = context.CreateMetadataService(false);

    DynamicEntity agency = (DynamicEntity)context.PostEntityImages.Properties["PostImage"];

    //DynamicEntity changedAgency = (DynamicEntity)context.InputParameters.Properties["Target"];

    // Declare the target to retrieve and set up the request object

    TargetRetrieveDynamic raTarget = new TargetRetrieveDynamic();

    // Give agencyTarget the information it needs to find the agency needed

    Lookup lookupData = (Lookup)agency["custom_regardingid"];

    raTarget.EntityId = lookupData.Value;

    raTarget.EntityName =     "custom_restrictedagencydata";

    // Retrieve the contact information that is being deleted

    DynamicEntity restrictedAgencyData = PluginUtilities.RetrieveDynamicEntity(raTarget, ref service);

     

    string name = String.Concat("Restricted Data for: ", agency["new_code"].ToString());

    restrictedAgencyData.Properties.Remove("custom_name");

    restrictedAgencyData.Properties.Add(new StringProperty("custom_name", name));

    try

    {

    service.Update(RestrictedAgencyData);

    }

    catch (SoapException e)

    {

    PluginUtilities.Alert(e.Detail.InnerText);

    }

     

    Like I said before, all of the data gets changed as it should. The new restrictedagencydata field is good. The error comes from Update.
  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    Re: Re: Re: Re: Re: ICrmService.Update() Throws an error

     Your code looks good.

    Is there any possibility that Update of this entity triggers execution of other plugin? I had similar errors once.

  • RyanGraham Profile Picture
    RyanGraham 115 on at
    Re: Re: Re: Re: Re: Re: ICrmService.Update() Throws an error

    It should trigger two other plugins. A Log for the agency and a log for its restricted data. Each noting the change in field. Neither one of which conflicted with it when I had it working.

  • RyanGraham Profile Picture
    RyanGraham 115 on at
    Re: Re: Re: Re: Re: Re: ICrmService.Update() Throws an error

    I disabled both of those plugins and tried running it again. Apparently they were causing the error. Thank you for pointing me in that direction!

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    Re: Re: Re: Re: Re: Re: Re: ICrmService.Update() Throws an error

     All I can suggest - is to debug your plugins. I may be wrong but it seems that error occurs in one of "two other plugins". It is not usual behaviour that Update method throws an Exception.

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