We've accidentally posted a transaction that has been incorrectly mapped via the payment reconciliation journal and we can't seem to reverse it.
When I try to reverse the transaction through the general ledger or bank account ledger I get a message saying "You can only reverse entries that were posted from a journal".
I also tried to reverse it using the G/L Register, but the "reverse register" button was grayed out.
What is the correct way to go about this?
Attached is the error I get when I attempt to reverse it through the general ledger entries screen.
When I attempt to reverse it using the posted payment reconciliation screen, I can see it in the list, but when I select it and click reverse nothing shows up.
